Explore the Coffee Triangle of Colombia: A Journey Through Salento, Cocora Valley, & Coffee Farms

Overview

Embark on a captivating journey through Colombia’s Coffee Region with a tour of Salento, Cocora Valley, and a traditional coffee farm. Begin in the breathtaking Cocora Valley, home to Colombia’s iconic wax palms, the tallest in the world. Hike or ride horseback through lush landscapes, marveling at the towering trees and rolling green hills that create a surreal setting.

Next, we will visit Salento, a charming town known for its colorful streets, artisan shops, and vibrant culture. Stroll through its lively main square, where local flavors and traditions come to life.

Wrap up your adventure with a visit to a working coffee farm. Learn about the fascinating coffee production process, from bean to brew, while savoring freshly roasted coffee. Experience the rich heritage of Colombia’s coffee culture firsthand. This tour perfectly blends nature, culture, and history, leaving you with unforgettable memories of this magical region.

Highlights

Embark on a captivating journey through Colombia’s Coffee Region with a tour of Salento, Cocora Valley, and a traditional coffee farm. Begin in Salento, a charming town known for its colorful streets, artisan shops, and vibrant culture. Stroll through its lively main square, where local flavors and traditions come to life.

Next, immerse yourself in the breathtaking Cocora Valley, home to Colombia’s iconic wax palms, the tallest in the world. Hike or ride horseback through lush landscapes, marveling at the towering trees and rolling green hills that create a surreal setting.

Wrap up your adventure with a visit to a working coffee farm. Learn about the fascinating coffee production process, from bean to brew, while savoring freshly roasted coffee. Experience the rich heritage of Colombia’s coffee culture firsthand. This tour perfectly blends nature, culture, and history, leaving you with unforgettable memories of this magical region.

Itinerary

Morning: Stunning Cocora Valley

Discover the heart of Colombia's Coffee Region on this immersive 7-hour tour. Begin in the stunning Cocora Valley, where you’ll marvel at the iconic wax palms set against lush, rolling landscapes. Then, visit the charming town of Salento, where vibrant streets and artisan shops await. Savor a traditional Colombian lunch in Salento before heading to a local coffee farm. There, you’ll explore the entire coffee production process, from bean to cup, and enjoy a fresh brew. This tour offers a perfect blend of nature, culture, and gastronomy for an unforgettable Colombian experience.

Afternoon: A Journey Through Salento and tasty Lunch

We will have lunch in Salento

Evening: A trip to Coffee Farm

Trip to Coffee Farm

Downnload Broucher

What's Included?

Pickups/Departures

We will pick you up from your hotel, airport, or designated location.

Transport

A mini air-conditioned bus (up to 15 passengers) or a car (up to 4 passengers).
Please note: Children over 2 years old will need their own seat.

Things to Carry

Essentials

Comfortable Shoes: You’ll be doing a lot of walking, especially in the Cocora Valley. Hiking shoes or sturdy sneakers are a must.

Daypack: A small backpack to carry your daily essentials like water, snacks, and camera.

Reusable Water Bottle: Stay hydrated during your hikes and day trips.

Snacks: Energy bars, trail mix, or fruit to fuel you during hikes, especially in Cocora Valley.

Rain Jacket/Poncho: The weather can be unpredictable, and rain is common in the region.

Sunscreen: The sun can be intense even if it feels cool. Apply sunscreen regularly.

Sunglasses & Hat: For sun protection during walks and hikes.

Layers of Clothing: The weather varies from warm to cool depending on the time of day. Bring light layers to stay comfortable.

Camera/Smartphone: You’ll want to capture the stunning landscapes in Cocora Valley and the charming towns of Salento.

Power Bank: A portable charger for your phone and camera during long days of exploring.

Binoculars: Useful for bird watching in Cocora Valley, especially if you want to spot the famous wax palms or rare species like the Andean Condor.

Trekking Poles: Helpful if you plan on doing longer hikes in Cocora Valley.

Documents & Money

Passport/ID: Necessary for any travel checkpoints.

Cash: Small towns like Salento and Filandia may have limited access to ATMs. Bring enough Colombian pesos for food, souvenirs, and tips.

Policies

We understand that sometimes plans change. Below is our cancellation policy to ensure clarity and flexibility for your trip:

1. Cancellation Deadlines & Fees

Cancellation 15 days or more before the tour date: Full refund minus a 10% administrative fee.

Cancellation between 7 and 14 days before the tour date: 50% refund of the total tour cost.

Cancellation less than 7 days before the tour date: No refund available.

2. Rescheduling Options

Reschedule 7 days or more before the tour date: No extra charge (subject to availability).

Reschedule less than 7 days before the tour date: A 25% rebooking fee applies.

3. No-Show Policy

If you do not show up on the day of the tour without prior notice, no refund or rescheduling option will be provided.

4. Exceptions

Cancellations or rescheduling due to illness, weather disruptions, or other emergencies will be handled case-by-case. Please provide appropriate documentation (e.g., a medical certificate) and contact us immediately.

5. Tour Cancellations by Us

In rare cases where we must cancel the tour due to weather conditions or unforeseen events, you will be given the option to:

Reschedule for another date, or

Receive a full refund with no administrative fees.

We aim to provide a seamless experience, and should any issue arise, our team is here to assist you.

For any cancellation or rescheduling inquiries, please contact us at info@maiasura.com

Full Refund (100%): If a cancellation is made 7 days or more prior to the scheduled departure date, you will receive a full refund.

Partial Refund (50%): If a cancellation is made between 3 to 6 days prior to the scheduled departure date, a 50% refund of the total booking amount will be issued.

No Refund: Cancellations made less than 72 hours prior to the scheduled departure will not be eligible for a refund.

No-Show: If a participant does not show up at the designated meeting point without prior notification, no refund will be issued.

Third-Party Costs: Any additional fees or services (e.g., hotel bookings, transportation costs) arranged through third-party providers are subject to their respective refund policies.

2. Rescheduling Policy

Free Rescheduling: You may reschedule your tour up to 5 days before the scheduled departure date at no additional cost, subject to availability.

Late Rescheduling (Less than 5 days): If rescheduling is requested within 3 to 5 days of the departure date, a 20% rescheduling fee will apply.

No Rescheduling: Rescheduling is not allowed within 72 hours of the tour’s start time. If a change is necessary, it will be considered a cancellation, and the cancellation policy will apply.

3. Tour Modifications or Cancellations by the Company

If the tour is canceled by the company due to weather, safety concerns, or unforeseen circumstances, you will be offered the option of a full refund or a rescheduled tour date.

In case of route modifications or schedule changes due to conditions beyond the company’s control (e.g., road closures, weather), refunds will not be provided, but efforts will be made to adjust the itinerary to ensure a fulfilling experience.

4. Booking Transfer

Transferring Your Booking: If you cannot attend the tour but wish to transfer your booking to another person, you may do so up to 3 days before the scheduled departure, provided the company is notified and all necessary details of the new participant are confirmed.

5. Payment Discrepancies

If there are any disputes regarding payment, refund, or rescheduling, the company reserves the right to address them on a case-by-case basis.

1. Booking Process

Reservation: To reserve your spot on the tour, you must complete the booking form and provide all required details (name, number of participants, travel dates, etc.).

Deposit: A deposit of [X]% of the total tour price is required at the time of booking to secure your reservation.

Confirmation Email: Upon successful payment of the deposit, you will receive a booking confirmation email with your tour details, payment receipt, and further instructions.

2. Full Payment

Payment Deadline: Full payment must be received no later than [Y] days prior to the tour departure date.

Payment Methods: We accept payments via credit/debit card, bank transfer, or secure online payment platforms.

Late Payment: Failure to make the full payment by the deadline may result in cancellation of your booking, and the deposit may be forfeited.

3. Changes to Booking

Modifications: Any requests to modify the booking (change of dates, number of participants, etc.) must be made at least [Z] days before the tour. Changes are subject to availability and may incur additional charges.

Name Change: If you need to change the name of a participant, please notify us at least [Z] days prior to the tour departure. This is subject to availability and may involve an administrative fee.

4. Cancellations & Refunds

Cancellation by You: If you wish to cancel your tour, you must inform us in writing via email.

Cancellations made [X] days or more before the departure date will be eligible for a refund, minus the deposit.

Cancellations made within [X-5] days of the departure date will receive [percentage]% of the tour cost, minus the deposit.

Cancellations made less than [X-5] days before the departure date are non-refundable.

Cancellation by Us: In the unlikely event that we need to cancel the tour due to unforeseen circumstances (weather, low participation, etc.), we will offer you an alternative date or a full refund of all payments made.

5. Travel Insurance

Requirement: We highly recommend that all participants have valid travel insurance covering medical expenses, trip cancellations, and personal liabilities. We are not responsible for any unforeseen incidents that may occur during the trip.

6. Special Requests

If you have any special requests (dietary, mobility assistance, etc.), please let us know at the time of booking. We will do our best to accommodate these, but they cannot be guaranteed.

7. Group Size & Minimum Participation

Group Size: The tour requires a minimum of [number] participants to operate. If this minimum is not met, we reserve the right to cancel the tour and provide a full refund or reschedule it.

8. Arrival Time & Meeting Point

The meeting point for the tour will be in Armenia, with specific location details provided in the confirmation email.

Please arrive at the meeting point [time] before the departure. If you arrive late and miss the departure, no refunds will be given.

9. Tour Inclusions & Exclusions

The tour includes transportation, a guided visit to Salento, Cocora Valley, and Filandia, as well as any meals and activities specified in the itinerary.

Any additional costs, such as personal expenses, optional activities, or meals not listed, will be the responsibility of the participants.

10. COVID-19 & Health Requirements

Participants must follow all current health guidelines and safety protocols, including any COVID-19 regulations.

If you are feeling unwell, we ask that you refrain from participating in the tour and contact us for assistance with rescheduling.

1. General Overview This document outlines the terms and conditions for participants booking a tour from Armenia to Salento, Cocora Valley, and Coffee farm. By booking this tour, you agree to the terms and conditions stated below. Please read carefully to ensure that you understand your rights and obligations.

2. Booking and Payment

Deposit: A deposit of 30% of the total cost is required at the time of booking to secure your spot. The balance is due 14 days before the trip start date.

Payment Methods: Payments can be made via credit card, bank transfer, or PayPal. All payments must be made in full before the trip begins.

Cancellation by the Client: Cancellations made more than 14 days before departure will receive a full refund minus the deposit. Cancellations made within 14 days of departure will result in forfeiture of the total trip cost.

3. Tour Inclusions and Exclusions

Inclusions:

Transportation between Armenia, Salento, Cocora Valley

Accommodation for the duration of the tour (specified as part of the package)

Guided tours at each destination

Breakfast (if included in the package)

Exclusions:

Flights or transportation to Armenia

Lunches and dinners unless specified

Travel insurance (mandatory)

Personal expenses and optional activities

4. Health & Safety

Medical Conditions: It is the responsibility of the participant to inform us of any pre-existing medical conditions that may affect their participation in the tour.

Travel Insurance: Travel insurance is mandatory for all participants. This must cover personal accidents, medical expenses, and repatriation.

Fitness Level: Some parts of the tour (such as hiking in Cocora Valley) may require a moderate level of fitness. It is the responsibility of the participant to ensure they are physically able to partake.

5. Itinerary Changes

Alterations by the Company: While we strive to adhere to the advertised itinerary, there may be instances where unforeseen circumstances (such as weather or political instability) require changes. We reserve the right to alter the itinerary, transport, and accommodation as needed.

Customer-Requested Changes: Requests for changes to the itinerary by participants will be accommodated when possible but may incur additional fees.

6. Cancellation and Refunds

Cancellation by the Company: In the unlikely event that we must cancel the trip (due to force majeure, minimum participant numbers not being met, etc.), a full refund will be provided, or an alternative tour date will be offered.

Refund Policy: Refunds for cancellations made by the customer are outlined in the payment section above. No refunds will be given once the trip has commenced.

7. Responsibilities

Participant Responsibility: It is the responsibility of participants to ensure that they hold valid travel documents (passport, visa, etc.) and that they comply with all entry requirements for the countries involved.

Company Responsibility: Our responsibility is limited to providing the services explicitly outlined in the tour package. We are not liable for personal injury, illness, theft, or loss of personal belongings during the trip.

Third-Party Suppliers: We work with trusted third-party suppliers for transportation, accommodation, and activities. While we select reliable providers, we are not responsible for their operations.

8. Behavior and Conduct

Respectful Behavior: Participants are expected to conduct themselves in a respectful manner towards fellow travelers, guides, and locals. Any disruptive behavior may result in removal from the tour without refund.

Local Laws: Participants must adhere to the local laws and customs of the countries visited. Any legal issues or fines are the sole responsibility of the participant.

9. Photography and Marketing

By participating in this tour, you consent to the use of photographs or video taken during the trip for marketing purposes. If you wish to opt out, please inform us in writing before the tour begins.

10. Complaints and Disputes

Complaints: If you encounter any problems during the tour, please bring them to the attention of the guide or company representative immediately so that we can resolve the issue. Complaints made after the tour will be reviewed but may not be eligible for compensation.

Disputes: In the event of a dispute that cannot be resolved amicably, both parties agree to settle the matter through arbitration in the jurisdiction where the tour operator is based.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United States of America. Any disputes will be subject to the exclusive jurisdiction of the courts in United States of America.

By booking and participating in this tour, you acknowledge that you have read, understood, and agreed to these terms and conditions.

FAQs

What is the itinerary for the tour?

The tour will start in Armenia, followed by a scenic drive to the Cocora Valley to see the iconic wax palms and hike through its stunning landscapes. Return to Salento, a charming colonial town, and will explore its colorful streets. This is where we will have our lunch too. From Salento, you will visit a local coffee farm for a guided tour and tasting. This visit will not only be a delightful experience but also an enlightening one, as you learn about Colombia’s coffee-making traditions

How long is the tour?

The full tour takes about 7 hours, depending on how much time you spend at each location. You can also choose a multi-day option if you want to explore at a slower pace. ** Call customer service and we can create a customizable tour for you.

What should I wear?

Comfortable clothing and walking shoes are essential, especially for the hike in Cocora Valley. The weather can change quickly, so bring a light jacket or raincoat. Layers are recommended as the mornings can be cool but it warms up later in the day.

Is the hike in Cocora Valley challenging?

The hike can be moderate to challenging, depending on your chosen route. There are shorter, more accessible trails and longer, more challenging routes for experienced hikers. Your guide can help you pick the right one for your fitness level.

What’s included in the tour price?

The tour usually includes transportation, a bilingual guide, entrance fees to Cocora Valley, and lunch. Check with your tour operator for specifics, as some offer optional extras like horseback riding.

Is lunch provided?

This tour include lunch in a local restaurant, typically offering traditional Colombian dishes.

What is the best time of year to visit?

The dry season (December to February and July to September) is the most popular time to visit as the weather is ideal for hiking. However, the region is beautiful year-round, just be prepared for possible rain during the wet season (March to June and October to November).

What should I bring on the tour?

Essentials include a refillable water bottle, sunscreen, a hat, a rain jacket or umbrella, insect repellent, and cash (many places in Salento don’t accept cards). A camera or smartphone is a must to capture the stunning scenery.